We met with a few companies in Victoria for our needs and Sasquatch by far was the best choice. Excellent service and cost. They set up our project in a very timely manner, and all of their technicians have been wonderful — always on time, professional, friendly and very knowledgeable about the entire process.

Mason, Jeff, Carter and Nick did a great installation job for our heat pump. They were very friendly, courteous and listened to us during the installation, addressing all concerns. Great that they all worked for the same company and no subcontracting — it enabled a cohesive, seamless approach.

The crew was fantastic to deal with on site, very professional and communicative. Our estimator was honest and straightforward, with a wealth of knowledge on rebates. Office team very professional and responsive. Highly recommend Sasquatch Heat Pumps!

This was our first time buying a heat pump and using Sasquatch and we couldn’t be happier. Lucas was our consultant who was extremely knowledgeable and made the process easy. He grasped what we needed and provided an excellent selection of configuration options to us in a manner we could understand best.

Highly recommend for HVAC and even electrical needs! Admin team was super quick to respond, super easy to communicate via email, text and phone calls. Dave came and gave us a quote on different setups we can have on adding a heat pump. They were able to work around my schedule and got the new heat pump system installed within days.

We moved into a home with no heat and needed electrical and water tank work done as well. Lucas called me up and patiently explained the entire process to me, with such patience, friendliness and kindness! When Mason and Casha showed up at our place — top to bottom amazing service from a Sasquatch family that genuinely cares.

We had the pleasure of having our main electrical breaker panel replaced by Michael. From beginning to finish, he was pleasant, courteous, and professional. He was on time and finished the job early and even took the time to correct some improperly labeled breakers.

We have used Sasquatch for all our electrical work for nearly six years (even before the company took that name) and we wouldn’t look elsewhere. Most recently, Tom Lemke did a great job of running two new lines from our panel to tricky-to-reach locations on the far side of our house. He was a pleasure to work with from estimate to completion.

Great service from Aaron, he came the same day even on his day off since it was a bit of an urgent matter. Fixed everything really quick, checked the panel and wiring for safety and for potential future issues. Gave me a very reasonable rate on the service and any parts needed for our electrical issues. The staff on the phone was also super kind and helpful.

The entire team is top notch professional. The ladies in the office were super helpful. They worked to the quote. They were always on time and the level of work was top notch. Most importantly, they did EXACTLY what we asked for. We couldn’t ask for more.

I’m thrilled to express my appreciation for all that the tech did today. He is so kind, and patient with his explanations regarding my heat pump. He is professional and empathetic and appreciative of my technical ‘lack of expertise.’ A million thanks to the Sasquatch team.

Very punctual, helpful, informative, and polite. Our tech walked us through the entire process, explained our options, and made it easy to understand what to do. Overall, it was a great experience and we will be repeat customers.