Frequently Asked Questions

Read our answers to FAQ's in Sooke, BC, and nearby communities like Esquimalt and Central Saanich. Give us a call for more expert insight!

At Sasquatch Home Services, we believe that crucial HVAC and electrical knowledge should always remain easily accessible, not elusive, and shrouded in mystery like Bigfoot. That’s why we have compiled this list of frequently asked questions from our clients in Sooke, BC, and beyond. Let’s take a look!

Yes! We will perform the necessary calculations to ensure your home has the proper sized equipment as well as we will provide an upfront investment same day.

Yes! We are full service.

Unusual odors coming from your vents or equipment may indicate issues such as:

Whatever the culprit, we advise having a specialist inspect your HVAC system immediately before they endanger your family’s comfort and safety.

  • Dirty filters or evaporator coils
  • Growth of certain species of mould and bacteria
  • Refrigerant or gas leaks
  • Dead animals stuck in the ductwork

In Sooke, BC, regardless of the cause, it’s crucial to have an HVAC specialist inspect your system promptly to ensure the safety and comfort of your family.

Does your thermostat have the proper settings? When set to “auto,” the system will turn on and off as needed when it reaches the set temperature; this is completely normal!

You should also inspect your filters and replace them when they look dirty or clogged. If these steps don’t work, give us a call. Our background-checked and drug-tested specialists will take a look and help you reclaim your cozy winter nights.

Outside of replacing or installing simple fixtures, every major electrical work, like breaker panel upgrades in Sooke, BC, requires permits. These documents are essential to ensure all electrical components comply with local, provincial, and national safety standards.

Why not let us handle your project? We get the necessary paperwork and guarantee a safe, compliant upgrade.

Many visitors to our FAQ’s page in Sooke, BC, experience subpar heater performance. You can attempt to resolve this by

  • Changing the fan or thermostat settings
  • Replacing the filters
  • Turning on the fuel supply
  • Inspecting the pilot light
  • Checking the drain lines for clogs

Contact us if these steps fail, and we’ll help you identify the cause of your heater’s woes.

In Sooke, BC, heat pumps provide both heating and cooling, serving as a versatile all-in-one solution for homeowners. Conversely, ductless mini-split systems are perfect for properties lacking ductwork or when precise temperature control is essential.

We’ll gladly help you choose the best system for your home. We also plant 50 trees for every successful installation — so you can enjoy improved comfort while helping preserve Bigfoot’s forest home!

Call 236-917-2033 if our FAQ's page doesn't answer your questions. At Sasquatch Home Services, we work hard to help our clients in Sooke, BC, and surrounding areas like Juan de Fuca EA and View Royal.