Preventative maintenance for your heat pump, AC, or furnace. Flat-rate pricing, honest tech notes, real Sasquatch crews — no upsell pressure.
Same-day callback. No pressure.
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Call or fill out the form. Our office team books your maintenance at a date and time that fits your schedule — including weekday mornings, afternoons, and most Saturdays.
You'll know the price before we knock. Same flat-rate whether your system is a single-zone ductless or a multi-stage central heat pump. No mystery service-call fees.
Your tech leaves a written summary: what was inspected, what was cleaned, what to keep an eye on. Yours to keep — useful for warranty claims and home-sale documentation.
HVAC unit cleaned, debris removed. Air filters cleaned and checked. Blower assembly cleaned and inspected.
Key components tuned and tested. Start-up system & safety controls verified. Operation checked against manufacturer specs.
Control box, wiring, and connections inspected. Venting checked for proper function. Ductwork checked for leaks.
Amperage and volts verified. Airflow checked end-to-end. Listening for abnormalities and flagging anything before it fails.
Most manufacturer warranties require proof of annual maintenance. Our written record satisfies that requirement.
If something needs attention soon, we'll flag it with a quote. If everything's fine, we'll tell you straight — no upsell pressure.
We service: Moovair · Quilt · Daikin · Fujitsu · Mitsubishi · Samsung · Carrier · Lennox · Goodman, and most other major brands.
The entire team is top notch professional. The ladies in the office were super helpful. They worked to the quote. They were always on time and the level of work was top notch. Most importantly, they did EXACTLY what we asked for. We couldn't ask for more.
I'm thrilled to express my appreciation for all that the tech did today. He is so kind, and patient with his explanations regarding my heat pump. He is professional and empathetic and appreciative of my technical 'lack of expertise.' A million thanks to the Sasquatch team.
Very punctual, helpful, informative, and polite. Our tech walked us through the entire process, explained our options, and made it easy to understand what to do. Overall, it was a great experience and we will be repeat customers.
Reviews from verified Google customers across our Vancouver Island locations.
We live where you live. A Vancouver Island family business with our own crew of techs on staff.
Flat-rate diagnostic, written quote before work starts. What we quote is what you pay.
Every tech licensed and Criminal Record checked. Every repair to code. Permits handled.
Shoe covers, drop cloths, clean workspace. No mess, no questions unanswered.
From Port Renfrew up to Nanaimo. Outside the area? Call us, we'll tell you straight.
Once a year is the standard recommendation across most major HVAC manufacturers — and it's what almost every parts-and-labour warranty requires to stay valid. Heat pumps in particular benefit from yearly service because the same outdoor unit handles both heating and cooling, year-round.
A one-off maintenance is exactly that — pay once, we come out, do the inspection, leave you a report. Sasquatch Club ($18/month or $216/year) covers the same annual maintenance plus 2 waived diagnostic callouts, 10% off most services, a waived $75 electrical assessment fee, and front-of-line booking. Most homeowners come out ahead on Year 1 with the membership — one avoided callout pays for it.
A standard single-system maintenance runs about 45–60 minutes on-site. Multi-zone or multi-system homes (two heat pumps, or heat pump + furnace) take longer — closer to 90 minutes. Your tech will give you a heads-up at booking based on what you have installed.
Yes — most manufacturer warranties (Moovair, Quilt, Mitsubishi, Daikin, Fujitsu, etc.) require proof of annual professional maintenance to remain in effect. Our written maintenance report satisfies that proof. If you ever need to make a warranty claim, you'll have the documentation ready.
Moovair, Quilt, Daikin, Fujitsu, Mitsubishi, Samsung, Carrier, Lennox, Goodman, and most other major heat pump, furnace, and AC brands. If your unit isn't on this list, call us anyway. Our techs are factory-trained on most makes, and we'll tell you straight if it's something we can't service.
If your tech spots an issue that needs attention, you get a written note + a flat-rate quote for the repair. No pressure to fix it on the spot — you take the quote, decide on your timeline, and book it whenever you're ready. The maintenance itself is fixed price either way.
If something's clearly broken (no heat, no cool, weird noises, error codes, leaks), book a repair call instead — that's a flat-rate diagnostic visit, not a maintenance. A maintenance is preventative; a repair is reactive. If you're not sure which you need, call our office and we'll help you figure it out before booking.
Flat-rate pricing, written report, real Sasquatch techs. Same business day callback, usually within the hour. Or upgrade to Sasquatch Club and let us handle it yearly.
