Sasquatch Heat Pumps is committed to making our website accessible to everyone, including people with disabilities. We work to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continue improving as new tools and techniques become available.

What we do

  • Design pages with sufficient colour contrast between text and background.
  • Provide alternative text on images that convey information.
  • Structure headings, lists, and forms so screen readers can navigate them.
  • Ensure the site is keyboard-navigable and works across common assistive technologies.
  • Test our site regularly and address issues as we find them.

Known limitations

Some third-party embedded content (map widgets, review feeds, and video players) may not fully meet WCAG 2.1 AA. If you run into content you can’t access, please reach out — a real person from our team can help you directly.

Report an accessibility issue

If you have trouble using any part of our website — or you’d prefer to book service by phone or email instead of the website form — please contact us:

Please include the page you were on and a short description of the barrier. We aim to respond within one business day and to fix reported issues as quickly as we can.

Ongoing improvement

Accessibility is not a one-time project. We continue to audit, update, and improve our site so more Vancouver Island homeowners can reach us however works best for them. Family-owned. Island-grown.