Annual maintenance, 1 waived diagnostic, front-of-line booking, and 10% off most services — from $18/month + GST. Built so your home's biggest investment gets looked after, year after year.
Same-day callback. No pressure.
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Pay monthly or save with annual. Most members recover the full year's cost on a single avoided diagnostic — and the rest of the benefits stack on top. No long-term contract, no auto-rate-hikes, no fine-print games.
Plus 10% off most services, 10% off after-hours fees, $75 electrical assessment waived, and front-of-line booking — value that compounds the longer you're a member.
Call to JoinPrices are pre-GST. Diagnostic and service rates current as of 2026. The 10% members discount excludes panel upgrades, permits, and new heat pump installs. After-hours callout fees still apply outside regular business hours; the 10% applies to the diagnostic portion only.
We met with a few companies in Victoria for our needs and Sasquatch by far was the best choice. Excellent service and cost. They set up our project in a very timely manner, and all of their technicians have been wonderful — always on time, professional, friendly and very knowledgeable about the entire process.
Mason, Jeff, Carter and Nick did a great installation job for our heat pump. They were very friendly, courteous and listened to us during the installation, addressing all concerns. Great that they all worked for the same company and no subcontracting — it enabled a cohesive, seamless approach.
The crew was fantastic to deal with on site, very professional and communicative. Our estimator was honest and straightforward, with a wealth of knowledge on rebates. Office team very professional and responsive. Highly recommend Sasquatch Heat Pumps!
Reviews from verified Google customers across our Vancouver Island locations.
Six promises we keep every time we visit a member's home. Backed in writing, no fine-print games.
We confirm your appointment window and we keep it. If something delays us, we call before the window closes — never after.
We treat your home like our own. Drop sheets down, shoes off, gear on. No mess, no damage, no question left unanswered.
Flat-rate, upfront pricing on every service. What we quote is what you pay. No last-minute add-ons, no upsell games.
Every Sasquatch tech is licensed, insured, and Criminal Record checked. Every service visit meets electrical, refrigeration, and gas code. Always a Sasquatch employee — never a subcontractor.
Monthly members can cancel any time. Annual members get a pro-rated refund on the unused portion. We earn your membership every year.
BC Green Business has awarded Sasquatch its top "Green Certified" designation. 50+ trees planted for every install, with 49,338 verified via Veritree to date. Comfort in your home, forest in the ground.
And the 48-hour guarantee means if anything needs attention between annual visits, we're on-site to assess within 48 business hours — every time.
Sasquatch Club is open to every homeowner across our service area — South and Mid Vancouver Island, from Port Renfrew to Qualicum Beach. Same membership, same benefits, same response times.
Every standard Sasquatch Club annual visit follows the same four-step process — clean, test, inspect, monitor. Documented end-to-end so issues get caught before they turn into emergencies.
HVAC unit cleaned and debris cleared. Air filters cleaned and checked. Blower assembly cleaned and inspected.
All key components tuned and tested. Start-up system and safety controls verified. Operation checked against manufacturer specs.
Control box, wiring, and connections inspected. Venting checked for proper function. Ductwork checked for leaks.
Amperage and volts verified. Airflow checked end-to-end. Abnormalities flagged before they fail.
Documented at every visit. Your technician leaves a written summary you keep — what was checked, what was cleaned, what to watch.
Call our office at (778) 715-0234 or use the form on this page. Setup takes about 5 minutes over the phone — we'll get your address, payment preference (monthly or annual), and book your first annual maintenance visit. You're a member from the day you join.
Same price either way — $18/month or $216/year (both plus GST, which works out to $18.90/mo all-in). Monthly gives you the flexibility to cancel anytime; annual is one payment and done. Most members pick monthly. The benefits are identical either way.
One annual maintenance visit (full 13-point HVAC maintenance + 1 standard filter), 1 waived diagnostic callout per year during regular business hours, 10% off most services, 10% off after-hours diagnostic fees, $75 electrical project assessment fee waived, and front-of-line booking. Members also get the 48-hour guarantee: if something needs attention, we'll be on-site to assess within 48 business hours.
The 10% members discount applies to most service work, but it excludes: panel upgrades, permits, and new heat pump installations. Those have their own pricing that already reflects program partnerships (CleanBC, manufacturer rebates) so we can't stack the membership discount on top.
For most members, yes — on day one. A standard diagnostic callout without a membership is $243 + GST. Your membership ($18/mo + GST or $216/yr + GST) covers 2 of those per year, plus the annual maintenance visit, plus the filter. One avoided callout, and you're already ahead.
No long-term contract. Monthly members can cancel any time — you keep any benefits you've already used during the paid period. Annual members get a pro-rated refund on the unused portion. Call our office and we'll handle it.
We service most major heat pump and HVAC brands — MoovAir, Quilt, Daikin, Fujitsu, Mitsubishi, Samsung, Carrier, Lennox, Goodman, and others. If you're not sure, call our office and we'll confirm before you join.
Pricing is the same whether you're a first-time or returning customer — we don't believe in tiered loyalty. What you do get is the priority booking benefit (front-of-line) starting from your first day as a member.
Sasquatch Club from $18/month + GST — annual maintenance, 1 waived diagnostic, 10% off most services, front-of-line booking, and the 48-hour guarantee. Call to join in about 5 minutes.
Cancel anytime Monthly or annual One avoided callout pays for the year
